It’s important to keep evaluating the procurement function’s effectiveness periodically. Organisations understand the importance of procurement department and its advisable to do self-evaluation regularly to keep an eye on effectiveness of procurement function.
On the bases of below questions rate your procurement function. Following is the score for each option:
No/Poor: 2
Rarely/Some/Ad-Hoc : 5
Often/Most/Good : 7
Always/Everyone/Great/Regularly: 10
Do you plan your buying activities? *
NO: | RARELY: | OFTEN: | ALWAYS: |
---|---|---|---|
Don't know where to start. We buy as and when we need. | We buy tactically and don't have the time or resources to do so. | Each department owns a budget and has (some kind) of plan for the next 12 months (or beyond). | We have a comprehensive plan that forms part of a wider strategy to support he business' objectives. |
Do you review or analyse your spend? *
NO: | RARELY: | OFTEN: | ALWAYS: |
---|---|---|---|
Finance are unable to provide the information required to do this. | There is no regular activity, but I sometimes review my top suppliers on an ad-hoc basis (e.g. at contract renewal). | We have a grasp of our top suppliers and spend categories and run reporting as and when needed. | We run regular spend reports that are interrogated by the finance or procurement team to identify opportunities and risks. |
Do you use an internal policy or guidelines to buy goods and services?*
NO: | RARELY: | OFTEN: | ALWAYS: |
---|---|---|---|
We don't buy enough stuff to warrant a policy or guidelines. | Employees are directed to buy at the best value wherever possible. | We have some rules to abide by and employees are encouraged to use these. | We have a Policy, signed off by our Senior team which has been rolled out and training provided. |
Do you use a process for buying goods and services?*
NO: | RARELY: | OFTEN: | ALWAYS: |
---|---|---|---|
We buy what we need when we need it. We try to get best value for the right solution. | We obtain competitive quotes for services and get the best deal for our needs. | Approval is required from a budget owner. We typically obtain three quotes before making decisions. | We have a Procurement process flow to ensure we purchase what we need, at the right price and with approved suppliers. |
Do you use skilled resource to deliver high value and high risk buying projects?*
NO: | RARELY: | OFTEN: | ALWAYS: |
---|---|---|---|
We have nobody in a specific buying role. It is done by our finance team or operational lead. | Budget owners and/or finance usually take the lead. | We have approval levels set and managers own responsibility to sign off. Important projects are led by Project Managers/Operational Leads with Executive Sponsorship. | We have a Dedicated Procurement Expert (or team) working with finance and the operational leads/owners. |
Do the people in your business understand how they can improve profitability?*
NO: | RARELY: | OFTEN: | ALWAYS: |
---|---|---|---|
Their focus is on completing their own activities. | On a project-by project basis, people are targeted to maximise profitability or reduce costs. | Everyone has an objective to identify opportunities to save money or improve efficiencies. | Everyone has objectives to improve profit and understands the value of procurement's contribution. |
How do you rate your supplier relationship management?*
NO: | RARELY: | OFTEN: | ALWAYS: |
---|---|---|---|
We contact our suppliers when we have a new requirement or a problem with an existing product/service. | We have good intentions, but not the time. Some of our suppliers are hard to get hold of or arrange a meeting. | We meet regularly with the majority of key suppliers, review contracts to ensure best practice and mitigate risks. | We have great relationships with suppliers, benefiting from their proactive support for innovation and adding value to our business. |
Do you check or review supplier contracts?*
NO: | RARELY: | OFTEN: | ALWAYS: |
---|---|---|---|
We don't have contracts stored centrally, some are missing. Typically we rely on suppliers to tell us if they are coming to an end. | We always review before contract signature, if there is an issue and if we renew. | Our most significant contracts are owned by stakeholders. They review contracts periodically as part of the purchasing process. | We continually review our supplier contracts to ensure they are achieving best value as well as mitigating risks. We have Procurement/ contract management in place. |